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What We Do

Act! Certified Consultant

Get the most out of your Customer Resource Software. We have ideas,  information and advice.

Microsoft Certified Consultant

If you need advice in regard to your MS Office or MS Server issues we can advise and support.

Complete IT support

Troubleshoot your IT problems and recommend solutions

About Us:
CIM Software LLC was started in December 1996 as computer consultants to help clients make effective use of available information technology. The initial focus was MRP (Manufacturing Resource Planning) and SBT Accounting software for manufacturing companies.
An early obvious requirement was also for CRM (Customer Relationship Management) software. Initially, we supplied TeleMagic to satisfy this need. Ultimately both Act! and TeleMagic were acquired by Sage Software. Sage favored the Act! solution and discontinued further development of TeleMagic. In 2012 Swiftpage acquired Act! as their only software offering. Swiftpage had been the Act! eMarketing solution incorporated into the software for 10 years. This move brought a wealth of development talent, new ideas and energy to improve the Act! CRM solution.
In addition to Act! sales, implementation & training, CIM Software also provides a full range of consulting services for the design & implementation of computer networks, software implementation, managed services & security focused on the diverse requirements of small and medium businesses.
Our objective is to help you organize, stay in control & maximize the effectiveness of your technology investment.

Leithiser4webAbout Me:
Kit Leithiser, President of CIM Software, received a BS in Electrical Engineering from The Citadel and an MBA from Auburn University. He spent 21 years as an Air Force pilot with multiple assignments at Shaw AFB (RF-4C training), Instructor, StanEval & Inspector General Team Member), Germany, Vietnam, England, Maxwell AFB (Air Command & Staff College), Ft McNair (Nat’l War College) and on the Joint Staff at the Pentagon.
Following his Air Force career he was instrumental in setting up a consumer satellite TV franchise, an automotive equipment company distributing in NC & SC. He then was the VP of Manufacturing for Hickory Industries where his interest in computer automation developed in order to make effective use of new technology capabilities to improve product manufacturing productivity.
He has been an Act! Certified Consultant & Premier Trainer since 2002 and Microsoft certified since 2000. He specializes in Act! implementation, customization & training as well as the environment for the software to operate.
As a business owner with a diverse background he offers a wide range of business & technical expertise & experience to his customers.

Products we recommend & support

Recommended Products

 

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Act Cerified Consultant LogoCIM Software – Your Act! CRM Experts

Improve internal interactions and drive new opportunities with Act! CRM. It is a powerful yet familiar solution designed to help companies manage pipelines, to provide accurate forecasts and to help manage sales reps and their own sales activities and to simplify sales processes.

Take Advantage of the Features and Benefits Act! CRM has to Offer:

Easy to deploy, install, manage, use, and is affordable allowing users to get the best possible value.
Access critical customer information in real-time, on any device regardless of the user's location.
Endless flexibility and functionality to manage any area of your business, not just your sales, marketing and customer service activities alone.

Discover how CIM Software can implement a comprehensive yet affordable CRM solution that meets your unique needs, drive smarter decisions and grow your business.

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Testimonials

When I need IT help I can call CIM Software and get the solutions. Knowledgeable advice is part of his service.

 

"Act! is a phenomenal program. With Kit Leithiser and CIM I have the consultant that helps me get the most out of it.

 

Kit has been a trusted adviser for years. He is a reliable consultant and has become a professional friend.