CIM Software LLC

Our Experience

You're at Risk of Losing Your Most Valuable Asset: Your Customers

Increasing local and global competition means greater pressure on businesses, and more incentive to streamline processes and sustain a positive reputation with clients and suppliers. Information lost due to inefficiencies means that your customer interactions could fall short, leaving them wondering if you truly value their patronage.

The truth is your customers are your most valuable asset; without them you would have no business. In order to maintain good customer relationships, you need to look after your clients. That means maintaining a comprehensive, up-to-date customer relationship management (CRM) software system.
Integrated Solutions for your CRM Needs

CIM Software knows that every organization is unique, and we strive to connect each business with the customer relationship management solution best suited to their needs. Providing a complete overview of customer interaction, from initial contact through to order and billing, CRM applications give businesses a holistic look at the entire relationship, be it with customers, suppliers, or partners. Essential in providing value and streamlining interaction, the right CRM software systems allow businesses to engage new customers while maintaining strong relationships with existing clients.
Discover the power of CRM software systems:

Customer Service – Provide better service to your customers by giving your staff immediate access to all relevant client information at the push of a button
Marketing Automation – Streamline your marketing activities and maintain a consistent brand message to track and measure campaign response
Internal Efficiencies – Give management access to detailed marketing, sales, and customer analytics to increase visibility and facilitate decision making
Sales Cycle Improvements – Automatically assign leads, track competition, and give your sales teams a complete picture of their potential clients to decrease redundancies in the traditional sales structure
Reporting Functionality – detailed reporting allows for complete organizational transparency with advanced business intelligence.

New features include:

All new, redesigned Act! E-Marketing
All Act! 2016 (v18) users receive a 500 contact E-Marketing account FREE
Built in Call List functionality
Increased web functionality
Create Smart Tasks (automatic activity) based on Call List score
Use Smart Tasks to automatically assign access rights to specific users
One way Outlook sync to guard against duplicate contacts

Why Us?

Experience Matters

Your network is your business lifeline. Your CRM efficiency is vital to your sales and marketing. CIM Software is ready to provide experience as well as certifified support for both your network and for your Contact management.

Act! Certified consultant

CIM Software – Your Act! CRM Experts

Improve internal interactions and drive new opportunities with Act! CRM. It is a powerful yet familiar solution designed to help companies manage pipelines, to provide accurate forecasts and to help manage sales reps and their own sales activities and to simplify sales processes.

Take Advantage of the Features and Benefits Act! CRM has to Offer:

Easy to deploy, install, manage, use, and is affordable allowing users to get the best possible value.
Access critical customer information in real-time, on any device regardless of the user's location.
Endless flexibility and functionality to manage any area of your business, not just your sales, marketing and customer service activities alone.

Discover how CIM Software can implement a comprehensive yet affordable CRM solution that meets your unique needs, drive smarter decisions and grow your business.

Testimonials

When I need IT help I can call CIM Software and get the solutions. Knowledgeable advice is part of his service.

"Act! is a phenomenal program. With Kit Leithiser and CIM I have the consultant that helps me get the most out of it.

Kit has been a trusted adviser for years. He is a reliable consultant and has become a professional friend.

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